Read our editorial mission (Opens in a new window) & see how we test (Opens in a new window).Īmazon Chime comes in three different varieties. Since 1982, PCMag has tested and rated thousands of products to help you make better buying decisions. Amazon Chime aspires to function on ClickMeeting's level but falls just short in a few crucial areas. Editors' Choice service ClickMeeting ($40.00 Per Month Per Host at ClickMeeting) (Opens in a new window) delivers on almost all of these fronts, while also providing software that even a tech novice could master. Screen sharing, private chat, hand raising, video playback, whiteboarding, and integration with third-party applications are just a few of the features users look for when choosing a video conferencing service. To be considered elite, video conferencing services have to offer complex unified communications functionality that connects users across a wide variety of tools and mediums. ![]() Will Amazon's entrance into video conferencing software propel it to the head of another category? Or will Amazon Chime (which is free for up to two users) go the way of the disastrous Amazon Fire ($49.99 at Amazon) (Opens in a new window) smartphone? Just ask eBay, or talk to Sony about how the Reader (Opens in a new window) is doing, or ask Netflix how many Oscars it's won. Amazon CEO Jeff Bezos and company have done an amazing job developing technologies that completely overtake, or threaten to overtake, existing category leaders. Onboarding system is a bit clunky, and varies depending on which device you're using and how you first access the platform.Īnytime Amazon enters a new software or hardware category, the industry takes notice.How to Set Up Two-Factor Authentication.How to Record the Screen on Your Windows PC or Mac.How to Convert YouTube Videos to MP3 Files.How to Save Money on Your Cell Phone Bill.How to Free Up Space on Your iPhone or iPad.How to Block Robotexts and Spam Messages.We soon discovered that the issues were actually on our end and had nothing to do with Amazon Chime itself. The only challenge that we have faced was that early on, we seemed to see a lot of lag in the video, and the quality was poor. While we have not made a move yet but we are exploring the idea of moving all of our telephony options to Amazon Chime to run through AWS.Currently, we were able to install the Amazon Chime plugin into the Slack app and have enjoyed a great deal of success with it. We also like the fact that we can integrate Amazon Chime with other pieces of software. What we like best about the software is that it is simple. We like to use the video features however, we have found it useful for even voice conversations. While we use it between departments, the primary purpose of this app is used for external communications with clients.We loved the results so much that we went to using it full time. We liked this approach because we were able to pay for the options that we wanted to test without making a considerable commitment ahead of time. Initially, we used it as a pay per use option to test it out. ![]() I have used Amazon Chime as a basic conferencing app.Integration Platform as a Service (iPaaS).Application Performance Management (APM).
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